Privacy Policy

1. Data Protection at a Glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website consileon.ch. It complies with the requirements of the Swiss Data Protection Act and - where applicable - the EU General Data Protection Regulation (GDPR). Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

The protection of your privacy is very important to us. For this reason, we have taken technical and organizational measures to ensure that the data protection regulations are observed by us as well as by our partners and external service providers. However, we would like to point out that data transmission over the Internet may be subject to security vulnerabilities and that complete protection of data against access by third parties is not possible.

Data collection on our website

In the following, we inform you about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail address, etc.

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

The controller within the meaning of the Swiss Data Protection Act (DSG), the Federal Data Protection Act (BDSG), the Telemedia Act and the European General Data Protection Regulation (GDPR) as well as other data protection regulations is:

Consileon (Switzerland) GmbH
Aeschengraben 29
4051 Basel
E-mail: info@consileon.ch
Website: www.consileon.ch

You can contact our data protection officer at datenschutz@consileon.de, as well as at our postal address with the addition "the data protection officer".

2. General Notes and Mandatory Information

General information on data processing

We collect and use our users' personal data only insofar as this is necessary to provide a functional website and our content and services. The collection and use of our users' personal data only takes place regularly with the user's consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

Your personal data will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which our company is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

Collection of general information, provision of the website

If you only use our website for information purposes, i.e. if you do not provide us with information separately, we only collect the personal data that your browser transmits to our server. When you access our website, information of a general nature is automatically collected. This information (so-called server log files) includes

  • IP address of the requesting computer
  • Date and time of access
  • the browser used and, if applicable, the operating system of your computer and the name of your access provider
  • Amount of data transferred
  • Notification of successful retrieval

This information is technically necessary in order to correctly deliver the website content requested by you and is mandatory when using the Internet. It is also required to ensure the stability and security of our website. This data is not stored together with other personal data of the user, nor is it analyzed for marketing purposes in this context.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, this is the case after 3 months at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or anonymized so that it is no longer possible to identify the accessing client.

Use of cookies

In addition to the aforementioned data, we, like many other websites, use so-called "cookies". Cookies are small text files that are stored on your hard disk assigned to the browser you are using and through which certain information flows to us. These cookies contain a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. Cookies cannot be used to start programs or transfer viruses to a computer. The transient cookies we use (so-called session cookies) enable us to make our website more user-friendly.

Session cookies are automatically deleted when you close the browser. Session cookies store a so-called session ID, with which various requests from your browser can be assigned to the shared session. This allows your computer to be recognized when you return to our website.

Under no circumstances will the data collected by us be passed on to third parties or linked to personal data without your consent. Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. You can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your Internet browser to find out how to change these settings. We would like to point out that you may not be able to use individual functions of our website if you have deactivated the use of cookies.

Deletion or blocking of the data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as provided for by the various storage periods stipulated by law. Once the respective purpose no longer applies or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

3. SSL or TLS Encryption 

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Contacting us

Contact via e-mail

It is possible to contact us via the e-mail addresses provided. In this case, the personal data transmitted by you with the e-mail will be stored. Your data may be forwarded by us to Consileon Business Consultancy GmbH (DE) or other group companies in Germany for processing.

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

You have the option of withdrawing your consent to the processing of personal data at any time. In such a case, the conversation cannot be continued. The withdrawal of consent and the objection can be declared via the contact options specified in this privacy policy. All personal data stored in the course of contacting us will be deleted in this case.

Contact via contact form

For questions of any kind, we also offer you the opportunity to contact us via a form provided on the website. It is necessary to provide your name and a valid e-mail address so that we know who sent the request and can answer it. Further information can be provided voluntarily.

The personal data collected by us for the use of the contact form will be automatically deleted after your request has been dealt with.

5. Plugins and Tools

a) Cookiebot

We use the consent management service Cookiebot from Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark (Usercentrics). This enables us to obtain and manage the consent of website users for data processing. The processing is necessary to fulfill a legal obligation.

The following data is processed with the help of cookies:

  • Your IP address (the last three digits are set to '0')
  • Date and time of consent
  • Browser information
  • URL from which the consent was sent
  • An anonymous, random key
  • Consent status of the end user, as proof of consent

The key and consent status are stored in the browser for 12 months using the "CookieConsent" cookie. This means that your cookie preference is retained for subsequent page requests. With the help of the key, your consent can be verified and tracked.

The functionality of the website is not guaranteed without the processing.

Usercentrics is the recipient of your personal data and acts as a processor for us.

The processing takes place in the European Union. Further information on objection and removal options vis-à-vis Usercentrics can be found at: https://www.cookiebot.com/de/privacy-policy/

Please refer to our general information on deleting and deactivating cookies above.

b) WordPress and Elementor

Our website is based on the WordPress content management system. We use the "Elementor" plugin from Elementor Ltd, Tuval St 40, Ramat Gan, Israel, for the design and functional enhancements. Elementor enables us to visually design and structure the website content without any programming effort.

When using Elementor, technically necessary data may be processed that is required to provide the content and functions. This includes in particular

  • Your IP address,
  • Browser information,
  • the page visited and
  • Technical metadata on usage behavior

This data is not used for analysis or marketing purposes. Elementor acts as part of the technical provision of content and may also integrate hosting services. Personal data is only transferred to third countries (e.g. Israel) in compliance with the legal requirements.

Further information on data processing by Elementor can be found at:
https://elementor.com/about/privacy/

c) Weglot (website translation)

We use the Weglot plugin, operated by Weglot SAS, 138, rue Pierre Joigneaux, 92270 Bois-Colombes, France, to provide multilingual content. Weglot automatically translates the content of our website and enables it to be displayed dynamically in the language selected by the user.

The following data is processed for this purpose:

  • Your IP address,
  • page contents accessed,
  • Language settings,
  • Browser information

The data processing is based on our legitimate interest to provide a user-friendly and accessible website for international users. Weglot may use servers in the EU or, if necessary, outside the EU for technical processing. In doing so, appropriate guarantees are provided to ensure compliance with the level of data protection.

Further information on data processing by Weglot can be found at:
https://weglot.com/privacy/

6. Use of Social Media Plugins

We maintain online presences within social networks and platforms in order to communicate with the customers, interested parties and users active there and to inform them about our services. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of the respective operators apply.

Unless otherwise stated in our privacy policy, we process users' data if they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.

a) Facebook

We would like to point out that Facebook provides us with summarized data as part of the Insights function, which provides us with information about how our fan page users interact with it. This Page Insight may be based on personal data collected in connection with a visit or interaction with our fan page. We only receive this data as anonymized evaluations. However, Facebook itself has the possibility to assign your usage data on our fan page directly to you and to use your personal data in a non-anonymized form if you are a Facebook member together with your other voluntarily provided data.

According to the case law of the European Court of Justice, we are jointly responsible under Art. 26 GDPR for the personal data collected by Facebook, most of which we only have access to in anonymized form. We have therefore entered into an agreement with Facebook in accordance with Art. 26 GDPR. However, the primary responsibility for the processing of Insights data remains with Facebook. This means that Facebook is responsible for complying with the data protection provisions of the GDPR and BDSG. As the operator of the fan page, we cannot make any decisions regarding the processing of Insights data and regarding the information obligations pursuant to Art. 13 GDPR, the legal basis for processing and the storage duration of cookies and personal data.

Under the following link, Facebook provides you with the essentials from the Page Insights supplement:

https://www.facebook.com/legal/terms/page_controller_addendum

We would like to point out that you can make inquiries directly to Facebook and to us. You can send your request to Facebook via the following link: https://www.facebook.com/help/contact/308592359910928

b) Xing page

XING is a social network of XING SE based in Hamburg, Germany, which enables the creation of private and professional profiles. Users can maintain their existing contacts and make new ones. Companies can create profiles on which photos and other company information can be uploaded. Other XING users have access to this information and can write their own articles and share this content with others.

The focus is on professional exchange on specialist topics with people who have the same professional interests. In addition, XING is often used by companies and other organizations to recruit employees and present themselves as an attractive employer.

You can find more information about XING at: https://corporate.xing.com/de/unternehmen/

Further information on data protection at XING can be found at: https://privacy.xing.com/de/datenschutzerklaerung.

We do not collect or process any personal data via our XING company page.

c) LinkedIn page

LinkedIn is a social network of LinkedIn Inc. based in Sunnyvale, California, USA, which enables the creation of private and professional profiles. Users can maintain their existing contacts and make new ones. Companies can create profiles on which photos and other company information can be uploaded. Other LinkedIn users have access to this information and can write their own articles and share this content with others.

The focus is on professional exchange on specialist topics with people who have the same professional interests. In addition, LinkedIn is often used by companies and other organizations to recruit employees and present themselves as an interesting employer.

You can find more information about LinkedIn at: https://about.linkedin.com/

Further information on data protection at LinkedIn can be found at: https://www.linkedin.com/legal/privacy-policy

We do not collect or process any personal data via our LinkedIn company page.

d) Instagram page (a service of Meta Platforms, Inc.)

When you visit our Instagram page, Instagram collects, among other things, your IP address and other information that is stored on your PC in the form of cookies. This information is used to provide us, as the operator of the Instagram pages, with statistical information about the use of the Instagram page. Instagram provides more information on this at the following link: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect.

It is not possible for us to draw conclusions about individual users by means of the statistical information transmitted. We only use this information to respond to the interests of our users and to continuously improve our online presence and ensure its quality.

We only collect your data via our Instagram page in order to realize a possible provision for communication and interaction with us. This collection generally includes your name, message content, comment content and the profile information you provide "publicly".

The processing of your personal data for the above-mentioned purposes is based on our legitimate business and communicative interest in offering an information and communication channel. If you as a user have given your consent to data processing to the respective provider of the social network, the legal basis of the consent extends.

Due to the fact that the actual data processing is carried out by the provider of the social network, our access options to your data are limited. Only the provider of the social network is authorized to have full access to your data. As a result, only the provider can directly take and implement appropriate measures to fulfill your user rights (request for information, request for deletion, objection, etc.). The most effective way to assert such rights is therefore to contact the respective provider directly.

We are jointly responsible with Instagram for the personal content of the fan page. Data subject rights can be asserted with Meta, Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland and with us.

The primary responsibility for processing by Instagram lies with Meta and Instagram.

We do not make any decisions regarding the processing of usage data within the Instagram platform, in particular with regard to a legal basis, identity of the person responsible or storage duration of cookies on user devices. Further information can be found directly at Instagram: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect

7. Your Rights to Information, Correction, Blocking, Deletion and Objection

In addition to the comprehensive information and communication obligation on this page, we would like to draw the attention of data subjects to the following rights to which they are entitled:
Data subjects are entitled to assert a comprehensive right of access to their personal data free of charge.

If you wish to exercise your right to rectification, erasure or restriction of processing, please contact the data protection officer. As a data subject, you also have the right to lodge a complaint with the competent data protection supervisory authority and a right to compensation in the event of damage.

If you wish to exercise your right to data portability, Consileon will send your data to your postal address in a suitable format. For security reasons, Consileon will not transfer the data to third parties itself. If you object to processing for the purposes of direct marketing and data analysis, the personal data concerning you will no longer be processed for these purposes.

Objection:
If your personal data is processed on the basis of legitimate interests, you have the right to object to the processing of your personal data on grounds relating to your particular situation.

You can inform us of your objection using the following contact details:

Consileon (Schweiz) GmbH
- the data protection officer -
Aeschengraben 29
4051 Basel
E-mail: datenschutz@consileon.de
Website: www.consileon.ch

8. Transfer to the EU

Our website is maintained and hosted from Germany. Unless otherwise stated, your personal data will be processed in Germany.

In addition, we may forward your communication data to colleagues of the Consileon Group in Germany for further communication when you contact us. Your data will then be processed in Germany.

9. Amendment of our Data Protection Provisions

We reserve the right to amend this privacy policy from time to time so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

This privacy policy is valid as of June 2025